1. Information We Collect
When you use NexoDine's website or services, we may collect:
- Contact Information: Name, email address, phone number, and business name when you book a demo or fill out a form.
- Business Information: Restaurant name, location, current delivery platforms, and operational data shared during consultations.
- Usage Data: Pages visited, time spent on site, browser type, and device information collected through analytics.
- Communication Data: Messages, emails, and call recordings when you interact with our team.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Communicate with you about our products, including scheduling demos and follow-ups
- Personalize your experience and provide tailored recommendations
- Analyze usage patterns to improve our website and services
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party tools that help us operate our business (hosting, analytics, CRM, email).
- Legal Requirements: When required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and secure data storage. However, no method of electronic transmission is 100% secure.
5. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Data portability
To exercise these rights, contact us at privacy@nexodine.com.
6. Cookies
Our website uses essential cookies for functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
7. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new effective date.
9. Contact Us
If you have questions about this privacy policy, contact us at:
NexoDine
Email: privacy@nexodine.com
Phone: (305) 000-0000